Automated testing to validate user experiences across real devices, networks, and channels.
USSD remains a critical channel for mobile services like top-ups, balance checks, money transfers, subscriptions, and service activations, where a single menu-flow error or slow response can block a transaction and damage the customer experience.With kapptivate, you automate and replay USSD scenarios on real devices connected to real operator networks (2G to 5G) to validate service consistency, speed, and availability before anything reaches end users.
kapptivate simulates real USSD interactions exactly as a subscriber would perform them on their phone. The platform verifies menu logic, response content, navigation flow, and performance to detect any functional or structural anomaly before your customers experience it. It validates access to the service, menu navigation, dynamic values, full transactional flows, error messages, response time, and multi-network behavior.
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kapptivate USSD testing is designed for any organisation relying on USSD to deliver transactional, informational, or customer support services.
kapptivate turns USSD testing into a reliable, automated process that enhances the consistency, performance, and availability of your mobile services, while reducing incidents and improving customer experience.
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Tests on real networks and physical devices
Execution on real phones connected to real operator networks.
Accurate reproduction of USSD flows
Every input, response, and sequence is captured, replayed, and validated automatically.
End-to-end scenarios
Ability to chain USSD, SMS, Voice, or API tests to validate complete user journeys.
Visual results and detailed logs
Full USSD dialog capture, video recordings, and step-by-step structured reporting.
Scheduled or on-demand execution
Trigger tests from CI/CD, scripts, or directly from the kapptivate platform.
Expert support
Our teams help operators and fintechs design realistic, relevant scenarios that reflect real subscriber behavior.
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