TESTING

Automated testing to validate user experiences across real devices, networks, and channels.
Features
CHANNELS
A service outage means lost revenue, lost trust, and lost customers. With Kapptivate Downtime Monitoring, synthetic and physical robots watch your services 24/7 to detect every second of real unavailability across websites, APIs, mobile apps, SMS/USSD, and mobile networks, so you can understand incidents fast and act before users feel the impact.


Downtime monitoring goes far beyond simply detecting “service offline”. Kapptivate measures, qualifies, timestamps, and contextualizes every outage to reveal duration, cause, propagation, and real business impact.
Kapptivate detects any interruption, degraded response, or blocking error affecting your digital services.
Example: an e-commerce checkout page still returns HTTP 200 but displays a backend failure. Kapptivate flags it as a real outage.
Kapptivate measures how long each incident lasts and how often it occurs.
Example: an API endpoint becomes unavailable for 10 minutes every Monday at 8 AM. Kapptivate highlights the recurring pattern.
Kapptivate captures the nature of the interruption, offering valuable diagnostic context.
Example: a USSD service fails due to an upstream database timeout. Kapptivate isolates the error type and timestamps it.
Downtime isn’t just a technical event it directly affects customer journeys.
Example: an outage prevents users from validating money transfers, even though the homepage appears functional.
Kapptivate provides precise visibility on where downtime occurs.
Example: USSD fails only on Operator B while SMS and APIs remain operational.
Kapptivate tracks standard reliability KPIs and turns downtime events into actionable reporting so teams can improve service resilience over time.
Example: MTTR drops by 40 percent thanks to faster detection and better incident routing, supported by clear post-incident reporting.
Downtime Monitoring applies to any critical digital service, regardless of architecture, technology, or industry.
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kapptivate transforms downtime monitoring into a proactive, actionable discipline that strengthens resilience, operational excellence, and customer experience across all your digital services.
with high-frequency checks across distributed robots
that executes real scenarios, not superficial uptime checks
detecting the true cause, not just “service down”
with MTTR, MTBF, and downtime computation
exportable to Grafana, Datadog, Power BI, Excel
across web, APIs, apps, telecom services, and networks