Automated testing to validate user experiences across real devices, networks, and channels.
Customer experience spans multiple channels, and a single journey often moves from mobile to web to an SMS or email verification step before completion. With kapptivate, you automate and validate these end-to-end cross-channel scenarios across real environments (devices, browsers, APIs, SMS, email, USSD) to ensure critical journeys stay consistent and break-free as your services evolve.
The multi-channel scenario feature lets you build and automate tests that span multiple channels and interconnected environments. Each step of the journey is executed on the right medium (device, browser, network, or communication channel) in the exact sequence a real user would follow. It allows you to validate transitions, data continuity, notifications, and complete cross-channel transactions.
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kapptivate multi-channel scenarios apply to any context where multiple digital environments interact in a single user journey.
kapptivate makes multi-channel testing simple, realistic, and scalable, ensuring your users enjoy a seamless, consistent experience across every touchpoint.
Real browsers, physical smartphones, 4G/5G networks, SMS gateways, and operator lines.
Consolidated logs, execution videos, and per-channel metrics in a single report.
Easily turn multi-channel flows into smaller unit scenarios for regression testing.
Detect integration issues before release, without complex setups or manual testing.
Combine web, mobile, API, SMS, email, and USSD in a single scenario.
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