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USSD Monitoring - Monitor your USSD and VAS services under real-world conditions

USSD journeys remain critical for millions of users in mobile money, telecom services, and prepaid operations, where even small degradations can block payments or break customer flows. With Kapptivate USSD Monitoring, cellular robots using real SIM cards on real 2G, 3G, 4G, or 5G networks continuously run complete USSD scenarios to measure availability, responsiveness, and experience quality, and detect anomalies before customers are impacted.

Live session remote control
Live session remote control

What Kapptivate allows you to monitor

Kapptivate robots reproduce real subscriber actions on your USSD codes, from the initial dial to final confirmation. Every step is timed, validated, and evaluated against both technical and business KPIs.

Types of environments and use cases covered

Kapptivate USSD Monitoring is designed for both telecom operators and organizations that rely on USSD for customer-facing or transactional workflows.

Telecom operators / MVNOs

Short codes
VAS menus
Self-care flows
Inter-operator benchmarking

Banks & Fintechs

Mobile money transfers
Balance checks
Mini-statements
USSD OTP validation

Prepaid & top-up services

Recharge validation
Bundle purchases
Balance display
Confirmation messages

B2B partners & service providers

USSD connectors
Exposed menus
Interconnection reliability

Why choose Kapptivate for your USSD Monitoring

Kapptivate transforms USSD monitoring into a powerful, proactive capability that protects the performance, reliability, and business continuity of your USSD services.

Live session remote control
Full support for USSD scenarios

short codes, long codes, interactive sessions, multi-step flows

Live session remote control
24/7 continuous monitoring

with execution intervals aligned to your SLAs

Live session remote control
Custom KPIs

for business-specific validation (successful recharge, correct balance, etc.)

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Multi-operator and multi-country supervision

with robots deployed in your key regions

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No-code scenario configuration

accessible to non-technical teams

Live session remote control
Live session remote control
Live session remote control
Experience how kapptivate ensures quality across your digital services.

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