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Smart Alerts - Get the right alerts, at the right time, on the channels your teams actually use

When something breaks, you want to be the first to know, with an alert that is actionable instead of noisy. With Kapptivate Smart Alerts, proactive degradation detection and smart routing to Slack, ServiceNow, Jira, email, or SMS ensure the right teams receive the right alert at the right time so they can act immediately.

Live session remote control
Live session remote control

What Kapptivate allows you to do with Smart Alerts

Smart Alerts are more than “a service failed.” They deliver configurable, intelligent, contextual notifications designed to cut the noise and elevate what matters.

Contexts and services covered

Smart Alerts apply across every monitoring channel Kapptivate supports. Wherever something can fail, a contextual alert can be generated.

SRE/Operations teams

Noise reduction
Incident prioritization
On-call routing

Digital teams

Performance degradation
Journey failures
Release regression alerts

Customer support

Proactive incident awareness
User-impact visibility
Faster escalation

Global or multi-channel organizations

Centralized alert control
Region and channel segmentation
Consistent incident workflows

Why choose Kapppivate Smart Alerts

Kapptivate Smart Alerts transform scattered signals into clear, meaningful, and actionable notifications that allow teams to react faster, reduce incident impact, and maintain a flawless digital experience.

Live session remote control
Seamless integration

with Slack, Teams, ServiceNow, Jira, email and more

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Fine-grained configuration

for technical, geographic, frequency, or business-based rules

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Unified platform

that consolidates alerts from web, API, mobile, SMS, USSD, and networks

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Fast, no-code setup

enabling teams to build alert rules without engineering support

Live session remote control
Business-aligned notifications

that tie performance events to KPIs like conversion or MTTR

Live session remote control
Live session remote control
Live session remote control
Experience how kapptivate ensures quality across your digital services.

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