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API Monitoring: definition and best practices

In a digital environment where applications are constantly interconnecting, API monitoring has become an essential lever for guaranteeing constant performance and an optimal user experience. But what exactly is API monitoring, how does it work and why is it so strategic for businesses?

What is an API?

An API (for Application Programming Interface) is a software gateway that enables two programs or services to communicate with each other. In practical terms, an API receives requests from software (such as a mobile application or a website) and sends back structured responses based on the request.

Let's take the example of a banking application: when a user deposits a cheque by photographing it, an API provides access to an image analysis function, which can extract information such as the amount or the account number, then transmit it to other services for validation. All this happens seamlessly, without the user being aware of the technical exchanges taking place in the background.

Why implement API monitoring?

Whenever a business provides or depends on an API, it becomes essential to ensure that it is available, fast and reliable. A faulty API can bring an application or website to a complete halt, with immediate consequences for customer satisfaction, brand reputation and turnover.

API monitoring enables errors, slowdowns or interruptions to be detected as soon as they occur, and alerts the technical teams so that they can be dealt with quickly. It is therefore a prevention tool and a guarantee of service quality, active 24/7.

How does API Monitoring work?

An API monitoring tool simulates calls to the API from one or more remote computers. Each request sent is followed by a complete analysis of the response: HTTP code, content returned, response time, etc. If an anomaly is detected (error, slowness, incorrect content), an alert is immediately generated.

To avoid false positives, the system can perform a second test from another geographical area. If this test also fails, this confirms that the API is malfunctioning. This method makes it possible to validate the seriousness of the problem before alerting the teams responsible.

Concrete use cases

API monitoring has its place in all sectors. In e-commerce, it ensures that payments, deliveries and product catalogues run smoothly. In healthcare, it ensures that medical data flows securely between platforms, while complying with current regulations. SaaS platforms, on the other hand, rely on third-party integrations that need to be constantly monitored to provide a seamless experience for their users.

The different types of API monitors

Multi-step API monitors

More advanced, these monitors simulate a complete user scenario involving several successive calls. They can be used to test :

  • The logical sequence of requests
  • The use of dynamic values (product ID, geolocation, token, etc.)
  • Authentication mechanisms
  • Page redirections or conditional calls

This type of monitoring is particularly useful for checking the reliability of complex user journeys, such as an ordering process or two-factor authentication.

Why API Monitoring is strategic?

The smooth operation of the third-party services you integrate (payment, weather, logistics, geolocation, etc.) is crucial to the user experience. It doesn't matter who owns the service: if it crashes, your product is perceived as failing.

Implementing proactive API Monitoring can therefore guarantee a high level of availability and avoid the invisible but critical incidents that gradually degrade performance and confidence in your platform.

Alexandre Grais
Cofounder & CPTO
Linkedin

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