USSD (Unstructured Supplementary Service Data) is a wonderful technology which is changing the life of many people. Services providers and Telecom Operators need to make sure their USSD menus are always up and running to prevent any loss of revenue and image.
Without an access to the internet or mobile data, end users can still use innovating services like Mobile Banking, Topup, Recharge, Facebook, Twitter or check their account while in roaming.
SMS are also heavily used for user notification, marketing campaigns, two factor authentication, 3D secure payment verification but also to pay for goods. More and more services are built on those technologies but it is still tremendously complicated to test those services and to measure their quality (performances, uptime etc.).
With kapptiTest and kapptiMonitor solutions, you will be able to setup complete end-to-end test scenarios for USSD and SMS services in just a few steps.
Thanks to kapptivate unique technologies, you will be able to test in real time that all your USSD services can be accessed, have a proper wording and don't have any encoding issues. Our solutions will continuously dial your USSD short codes on 2G, 3G, 4G and 5G and verify the response.
Thanks to the test reports, USSD services providers can track their USSD menus regressions, performances and wording over time. Warning are issued when slight differences of text are detected by kapptivate tests.
Our unique cross-technologies platform enable new possibilities for your use cases: start a USSD session, wait for a SMS notification, verify it's content and encoding, make sure the SMS was receive in less than a few seconds. USSD services providers never need to worry anymore about faulty SMS notifications
All tests made on the kapptivate platform will generate key metrics for your USSD and SMS metrics like:
Cross-technologies synthetic testing
H24 monitoring from multiple locations
Instant alerting when your tests break
Powerful analytics with our best in class dashboards
Quickly pinpoint the origin of issues even in complex environments
Prevent issues from getting out of hand thanks to ultra fast alerting
Get an historical view of your services over one year.
Find the root cause of issues in no time thanks to detailed reports
Reduce incidents impact on your customers and partners.
Follow the critical quality KPIs of your services simply.
Quickly identify performances degradation and solve them
Less downtime, less issues mean that your users will be happier with your services
Integrate kapptivate monitoring with your existing monitoring stack