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3G, 4G & LTE network performance monitoring

With wireless carrier data networks (2G, 3G, 4G, LTE and soon 5G) being the primary way of communication on mobile devices, we are starting to see a trend where each generation of these technologies performs better than the previous ones. Enabling complete access to the world wide web using operators' infrastructure and network, they now rival existing wired broadband connection services.

One of the main challenges for operators is to ensure that their network Quality of Service (QoS) is optimal and consistent in every area covered. End users using their mobile devices have the possibility to judge what they are provided while using video streaming, internet browsing or popular third party performance measurement applications.

Not only do they provide accurate representation of what they are really experiencing, sometimes with clear numbers, they also provide incentives to search for alternative cellular data network service providers.

As such, it is essential to measure key KPIs such as ascending or descending throughput values from multiple locations. Additionally, data must also be collected by different sources in order to get accurate representation of network conditions in real-time.

Test your 3G, 4G and LTE performances across regions

Testing in one location is often not enough to make sure the user experience is great everywhere. Thanks to kapptivate solutions, you can test your mobile app services in multiple regions, on multiple networks for a multitude of different use cases.

Analyse key performance indicators

Because you can’t improve what you don’t measure, kapptivate lets you get a full visibility in your most important network key performance indicators such as download throughput, streaming quality, loading time, latency. Access logs, tcpdumps and videos of the failing tests to investigate further.

Detect service downtimes instantaneously

By scheduling scenarios to play at regular intervals, you are able to quickly detect network incidents. Setup customized thresholds to trigger email / SMS / Slack / Teams alerts in order to react immediately and provide the best customer experience.

Have a look at the true user experience of your 3G and 4G network

kapptivate's solution gives you the ability to quickly get important KPI relevant to your services, from the point of view of your users and at any location either by using streaming services and third party network performance measurement applications with real devices or by using real SIMs through our custom robots.

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Cross-technologies synthetic testing

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H24 monitoring from multiple locations

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Instant alerting when your tests break

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Powerful analytics with our best in class dashboards

Some scenarios you can test

Youtube streaming

Web navigation

Third party network measurement apps usage

File download

Video streaming

File upload

Ping

Traceroute

Social media

And many more ...

Key benefits

24/7 Service view

Quickly pinpoint the origin of issues even in complex environments

Be alerted in no time

Prevent issues from getting out of hand thanks to ultra fast alerting

Display historical views

Get an historical view of your services over one year.

Speed-up debugging

Find the root cause of issues in no time thanks to detailed reports

Minimize downtime

Reduce incidents impact on your customers and partners.

Real time KPI follow-up

Follow the critical quality KPIs of your services simply.

Improve performance

Quickly identify performances degradation and solve them

Increase user satisfaction

Less downtime, less issues mean that your users will be happier with your services

Integrate with existing tools

Integrate kapptivate monitoring with your existing monitoring stack