How to monitor your USSD & SMS services ?

Services providers and Telecom Operators need to make sure their USSD menus are always up and running to prevent any loss of revenue and image.

Without an access to the internet or mobile data, end users can still use innovating services like Mobile Banking, Topup, Recharge, Facebook, Twitter or check their account while in roaming.‍ SMS are also heavily used for user notification, marketing campaigns, two factor authentication, 3D secure payment verification but also to pay for goods. More and more services are built on those technologies but it is still tremendously complicated to test those services and to measure their quality (performances, uptime etc.). With kapptivate solutions, you will be able to setup complete end-to-end test scenarios for USSD and SMS services in just a few steps.

Automatic verification of USSD menus

Thanks to kapptivate unique technologies, you will be able to test in real time that all your USSD services can be accessed, have a proper wording and don't have any encoding issues. Our solutions will continuously dial your USSD short codes on 2G, 3G, 4G and 5G and verify the response.

Detailed reports of USSD and SMS performances

Thanks to the test reports, USSD services providers can track their USSD menus regressions, performances and wording over time. Warning are issued when slight differences of text are detected by kapptivate tests.

Check SMS notification reception time

Our unique cross-technologies platform enable new possibilities for your use cases: start a USSD session, wait for a SMS notification, verify it's content and encoding, make sure the SMS was receive in less than a few seconds. USSD services providers never need to worry anymore about faulty SMS notifications

Full suite of KPIs to increase your USSD and SMS efficiency

All tests made on the kapptivate platform will generate key metrics for your USSD and SMS metrics like:

  • USSD availability
  • USSD response Time
  • SMS notification response time
  • SMS notification availability

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Telecommunication operators
3G, 4G & LTE network performance monitoring
With wireless carrier data networks (2G, 3G, 4G, 5G and LTE) being the primary way of communication on mobile devices, we are starting to see a trend where each generation of these technologies performs better than the previous ones.
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Technology companies
Mobile application testing using real-devices
Install, test and monitor all your smartphone applications and web applications using real mobile devices placed anywhere in the world.
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Telecommunication operators
Reliable and accurate cellular mobile testing
Technologies for smartphones and cellular communications, which regroup VAS (Value-Added Service) services such as SMS subscription and core services are becoming incredibly more complex over time.
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